Today, 09:34 AM Mine is Hostgator.com shared hosting & since 2-3 months I'm seeing Internal Server Error on loading pages. But on refresh mostly they go off. Those are occurring sometimes only. I've attached the screenshot of this typical error.
Mine is all Drupal/Mybb/PHPBB/Joomla and I've not updated in the last 3-4 months.
In the error logs in the Cpanel I also see many entries of:
[Tue Apr 09 04:37:40 2013] [error] [client 107.22.14.201] SoftException in Application.cpp:641: Could not execute script "/home/raggupta/public_html/mysite.com/index.php" I've also caught one error entry related to Internal Server Error: I've raised this in Mybb forum but I've not got any response. All I could find is that one reason of getting Internal Server Error is when number of connections exceed ( limit of 25).Appreciate expert feedback!
Attached Thumbnails
Today, 10:26 AM Beside checking the owner, permission, have you checked with HG about your website usage? Is it over their CPU, RAM limitations?__________________
VietNAP Managed Hosting
DirectAdmin / Website Panel cluster hosting | Xen VPS | Managed servers | Colocation
Seattle, US-west coast and Vietnam, Asia data centers
Today, 10:54 AM Check ownership on the sub directories as well. This might be one of the reason for the error above.__________________
MilesWeb.com - Your Hosting, Our Responsibility!
Web Hosting in India - Domains | cPanel Hosting | Reseller Hosting | VPS | SSL | Offsite Backup
Dedicated Servers - India / UK / US - Linux / Windows - cPanel / Plesk
Today, 10:57 AM Originally Posted by MilesGeek 
Check ownership on the sub directories as well. This might be one of the reason for the error above.In that case it would not work on Reload but in my case it works. Today, 10:57 AM 
It could be that your resource usage is over what hostgator allows and they are showing 500 instead of a more descriptive error. It cannot really be errors with owner, permissions, etc. This would give you the error all the time - not just sometimes.__________________
¦¦ miscis.com - Providing domains and premium hosting solutions at an affordable price
¦¦ cPanel+Softaculous | 99.9% Uptime SLA | CloudLinux | Daily Backups
¦¦ Accepting PayPal, Credit/Debit Cards, Liberty Reserve
¦¦ Currently in Netherlands, EU & Arizona, USA
Today, 11:03 AM Miscis it could be .. I'm getting 3000- 4500 daily unique visitors. I remember 2 years back same account was able to handle traffic of 7000-8000 visitors daily. Today, 11:06 AM This is quite a high number for a shared account. It's possible that they put more users on the server, or limits were changed when the company was sold recently, or your problem is completely unrelated. Have you asked hostgator to check what the problem is? I know that Godaddy shows 500 for overusage, but I am not sure about HG. 
__________________
¦¦ miscis.com - Providing domains and premium hosting solutions at an affordable price
¦¦ cPanel+Softaculous | 99.9% Uptime SLA | CloudLinux | Daily Backups
¦¦ Accepting PayPal, Credit/Debit Cards, Liberty Reserve
¦¦ Currently in Netherlands, EU & Arizona, USA
Today, 11:07 AM Lots of things can cause a 500 error. Permissions, bad htaccess rules, process limits, etc. Have you submitted a ticket regarding this issue? If so, can you PM it to me?
Today, 11:09 AM Originally Posted by gatorpatrick Lots of things can cause a 500 error. Permissions, bad htaccess rules, process limits, etc. Have you submitted a ticket regarding this issue? If so, can you PM it to me?
Glad to see that someone from HG is here to help. Hope you can get this resolved.
Today, 01:27 PM It looks like excessive resource usage to me. You might take a look at upgrading to a VPS or even a Semi-Dedicated packages. But contacting HG support for a detailed investigation of the issues would be the best way to go initially.
__________________
¦ Kushal R. ||Host4Geeks || Quality Services. Support that cares. Period.
¦ Semi-Dedicated: Upgrading to a VPS? Wait! Take a look at our Semi-Dedicated Plans first!
¦ Unmetered Dedicated Servers | Great Pricing | Affordable Management | Superb Network
Today, 01:50 PM 
Yes this is no doubt a ram issue. Do you get any errors when login in to cPanel/WHM?
Today, 02:24 PM Originally Posted by David-Host Surf UK Yes this is no doubt a ram issue. Do you get any errors when login in to cPanel/WHM?
I think more likely it's a ulimit process count issue. It seems to only be occurring on short intervals 2-3 times throughout the day which leads me to believe it's coinciding with traffic spikes and/or crawlers.We have some extended logging in place now so we'll know for sure by tomorrow.
Today, 04:20 PM submit a ticket 
No comments:
Post a Comment