Today, 12:53 PM We've been with 2MHost for over 3 years and they have become a joke. We've had our entire website and emails blocked by anyone on the AT&T network. Anyone on ATT DSL, iPhones, U-Verse, etc - no one could access our site and 2MHost would not do anything about it.
We are supposed to be on a "Business" plan which limits the server to 100 accounts. However, about every 4 days our server is being blacklisted and our emails blocked to clients.
2MHost staff has repeatedly sent "test" emails to our clients without telling us - even after we've asked them not to. They have no right to email people from our email addresses but they keep doing it.
Their staff is incompetent. I try to chat with them online and ask why we keep having these problems. Their solution is to tell me to make sure we have passwords that can't be guessed - even though we are in NO way responsible for getting the server blacklisted.
So, now the question is, where do we go? We have a simple website with a Wordpress blog. No e-commerce, just a professional service business. The usual things are of importance to us: up-time, speed, and being able to send emails (unlike with 2Mhost).
Today, 12:55 PM 
It sounds like they have some abusers on their server..If they won't help, be sure to check the offers section here at WHT, you should be able to find something to fit your needs. How many emails do you send?
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¦¦ miscis.com - Providing domains and premium hosting solutions at an affordable price
¦¦ cPanel+Softaculous | 99.9% Uptime SLA | CloudLinux | Daily Backups
¦¦ Accepting PayPal, Credit/Debit Cards, Liberty Reserve
¦¦ Currently in Netherlands, EU & Arizona, USA
Today, 12:57 PM Yes, they definitely have abusers on the server. I'm just surprised that its so common if only 100 accounts are supposed to be on the server - and its happening AT LEAST once a week now. Today, 12:58 PM They *should* be able to easily identify which mails are causing the blacklists. Even if they can fix it, it is good that you are looking to switch - sending emails to your clients without your permission is simply not acceptable.__________________
¦¦ miscis.com - Providing domains and premium hosting solutions at an affordable price
¦¦ cPanel+Softaculous | 99.9% Uptime SLA | CloudLinux | Daily Backups
¦¦ Accepting PayPal, Credit/Debit Cards, Liberty Reserve
¦¦ Currently in Netherlands, EU & Arizona, USA
Today, 01:16 PM Sounds like your on a shared IP just ask for a dedicated IP and see what they say about it.__________________
¦ LeapHost.Net Litespeed Shared/Reseller Hosting & Proactive Server Management.
¦ Quality cPanel | DirectAdmin | Webmin | SolusVM | Fast Helpdesk Management.
¦ Server Setups | Stable Migrations | Security/Hardening | cPanel DNS Cluster Setups.
¦ 24/7 Ticket Support | 15 Minute Average Response Times | Visit Our Special Offers -
Today, 01:19 PM I changed to a dedicated IP 2 weeks ago after AT&T blocked everything. It fixed the issue with AT&T but now we are still getting "blocked for abuse" or "spam" bouncebacks. Today, 02:05 PM 2MHost is so incompetent. I was blocked by anyone using GoDaddy for email/hosting today and 2mhost kept telling me my IP was not blocked and sent me a screenshot. Turns out I was in fact blocked and email was being sent from a different IP address than what 2mhost was showing. They don't even know what IP address emails are sent from for their own clients.
What a joke.
I had to call GoDaddy and spend 30 minutes figuring it out. Would still appreciate any suggestions for hosting.
Today, 02:10 PM Ask, what may I do for others?Hi capital. First thing's first, welcome to WHT! 
Second, we'll need:
Traffic stats if you have any (uniques and/or total hits per day)
Storage
Monthly Bandwidth/Transfer
# of Domains
Windows or Linux
Control Panel Preference (if any)
Desired DC location (if applicable)
And of course, budget
Once you give us that stuff, we can actually get to recommending some options to you. 
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invetic - High-Performance Web Design & Tech Support Solutions
Today, 02:21 PM Thanks Trip! Traffic stats if you have any (uniques and/or total hits per day)
3,000 unique visitors/month
250,000 hits/month
Storage
5 GB
Monthly Bandwidth/Transfer
50 GB
# of Domains
1 domain
Windows or Linux
Linux
Control Panel Preference (if any)
C-Panel
Desired DC location (if applicable)
All clients are in the US, so US
And of course, budget
would like <$30/month
Today, 02:48 PM Ask, what may I do for others?Thanks for the detailed specs. You're budget *almost* puts you in managed VPS territory, not quite, but your numbers don't really need you to be there yet, so staying with a high-powered shared or semi-dedicated account would probably be fine. Checkout Rochen for starters, or perhaps a semi-ded with MDD or Stablehost. The latter two are younger but have been developing great reps here as time passes (a few years' worth each). If you don't mind the additional config of a reseller account, 2 more options would be Dathorn and Cartika. Both are as good as you'll get for cPanel. You'll find 10+ years of WHT reps on them and Rochen as well. Hope those suggestions help!
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invetic - High-Performance Web Design & Tech Support Solutions
Today, 02:55 PM Just going to throw HawkHost' hat in the ring.. check their packages out. Been with them five years, service has been fine for me.__________________
Personal Blog: Here | Currently Hosted By: HawkHost | E-Mail: dmclean[@]dorianmclean[.]com
Today, 03:00 PM Ask, what may I do for others?Yep, HH is another than does semi-ded accounts, too. They've also started offering SSDs, flashcache, etc. so all that is a plus for sure. Now that I think about it, too, since you mentioned WordPress and you've got a healthy budget, if that's *all* you're thinking of hosting, you might also consider a dedicated WP host, such as WPEngine, ZippyKid, Page.ly, BlogDroid, etc. They specialize in making wordpress fly, and most do a pretty good job at it. Not sure if you'd prefer the freedom of a more vanilla account, but figured it's something to look at! 
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invetic - High-Performance Web Design & Tech Support Solutions
Today, 04:15 PM Thanks for all the input. You guys rock. I'm going to check them all out today and hopefully decide on someone by tomorrow.
My site is not in WP but just the blog is. I'm sure I'll have some questions and may PM some of you!
H
Today, 04:46 PM Ask, what may I do for others?Cool, make sure you engage their sales and support people, over as many channels as you can. That will help you gauge the quality of their personnel across the broadest base of judgement. And rest assured, pretty much every name dropped so far is a sure bet, and you're budget is appropriate for at least three 9s, if not four 9s, of uptime. So everything is looking up! GL! __________________
invetic - High-Performance Web Design & Tech Support Solutions
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