NinjaHawk.net Review

Hello everyone, today I am doing a review of a VPS company called NinjaHawk Solutions. You have to bear with me. I have never done a review of another company. I have been with Ninja hawk for almost 4 months and thought it would be a good time to tell others what I think of them. I found them in the web hosting offers section, when they were doing a promo, like 50% off or something. Anyway I liked what they offered. I was not expecting much for 14 bucks but it had a refund so I jumped in. So I setup my account and within a few minutes I had my VPS. I had a small problem where storage quotas were being wrong, but it was resolved very quickly and I was back up and running in no time. The technical support was amazing and really fast. Something that you don't expect from a budget VPS company. I don?t have a monitor on my VPS, but I have had no problems with uptime except, when the node that I was on got abused and caused a small 15 minutes downtime. Once again they stepped in and resolved it. I even had a few email problems that were not even their fault. Something messed up and I could not fix it. As they were unmanaged, I thought I would have to hire somebody or pay extra for their support. But once again I submitted a ticket, they asked me to go on live chat, we talked about the problem, and within a half an hour it was fixed. I know the old saying ?You get what you pay for.?, but honestly I got more than what I paid for. I wish Microsoft support was this good. LOL. I hope the service continues to be this good in the future. Thanks for listening to me and thank you Ninja Hawk.

P.S. You can go to http://compufeed.com/ to test the speed of the site.

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A Four-Month Review of WiredTree

Hello all,

I wanted to quickly drop in to leave a review of WiredTree (especially since I discovered them while being a lurker on WHT in the search for a new host).

We moved our site to a WiredTree VPS in early January 2013 (from HG). In the four months since, I have absolutely no complaint about our uptime and/or the services we receive from WiredTree.

Specifically, I cannot say enough positive things about WiredTree support. I am the person responsible for our website's "technical" side ... and, unfortunately, I am not 100% comfortable with some aspects of that. WiredTree has taken that in stride and not only helped me along the way, but gone out of their way in support tickets to give me detailed, step-by-step instructions on how to do it myself the next time. I cannot be more thankful for their efforts in this aspect.

... and they are fast with responses too. I submitted two support tickets earlier this afternoon and each one was responded to and resolved in under 15 minutes. And, as mentioned, a detailed explanation accompanied each one.

As for uptime: we have yet to have an unscheduled downtime. Perhaps once a month, for a matter of minutes, WiredTree will take our server offline for upgrades. We have been informed well in advance every time. Simply put, our site has maintained 100% uptime with WiredTree aside from scheduled maintenance.

Anyways, I believe that should suffice. As mentioned, I wanted to leave this review because it was this forum that led me to discover WiredTree back in mid-December of 2012. Glad I did; we could not be happier with the treatment we have received from the entire WiredTree staff.

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