I am stuck between 2 hosts Can you tell me which one to chose and have best support

Today, 02:58 AM Hostgator have 1,000 staffs serving for 5 million domains and websites over the world, but InMotion hosting actually does the technical support better. InMotion hosting has approximately 200 staffs serving for 500,000 domains and websites. You can easily consider that 1 HostGator staff serves for 5,000 domains & sites and 1 InMotion hosting staff serves for 2,500 domains & sites. With the workload of an InMotion hosting staff is just the half of HostGator, their service quality is definitely much better.

Any comments about this one i found this explanation on a blog i am stuck between these 2 hosting providers .Can any one tell me which one is the best.

Today, 03:09 AM None. And please dont believe everything that is written on their webs... Hell I could say Im bigger than GoDaddy (which also is pretty bad)on my website, would you believe it?

To the point: Go with smaller hosting companies that appreciate every single customer. From my point of view I can recommend: StableHost, MDDHosting and HawkHost. But before you decide, please open a ticket and test their support speed. Based on that you can select the best host for you.

Today, 03:12 AM Originally Posted by bloggingheaven Hostgator have 1,000 staffs serving for 5 million domains and websites over the world, but InMotion hosting actually does the technical support better. InMotion hosting has approximately 200 staffs serving for 500,000 domains and websites. You can easily consider that 1 HostGator staff serves for 5,000 domains & sites and 1 InMotion hosting staff serves for 2,500 domains & sites. With the workload of an InMotion hosting staff is just the half of HostGator, their service quality is definitely much better.

Any comments about this one i found this explanation on a blog i am stuck between these 2 hosting providers .Can any one tell me which one is the best.

So, I'm confused -- what's the question if the latter is definitely higher quality? Seems you'd be silly not to go with inmotion considering the context
Today, 03:48 AM If you're interested in good technical support, I suggest that you test both companies a couple of times to get a sense of who actually has better support. Just open an online chat window and see how long it takes them to answer. Ask a couple of technical questions and see who is more proficient. Don't believe everything you read... try it for yourself
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www.tamuvu.com Today, 04:39 AM Both of those companies are owned by EIG and like most of their brands InMotion too is not a very good brand to trust your website with.

Look at providers who will offer you a much more personalized service and support. The popularity of EIG brands is due to their huge Affiliate Networks.

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Today, 05:33 AM Originally Posted by bloggingheaven I have used namecheap from the past 2 years and they are good but know bcz there are lots of cheap hosting providers in the market namecheap looks costly .They key thing to note is that we strive to provide value. We're not offering $5/year hosting but neither do we cram 2000 accounts on a single CPU server and lock down limits with CloudLinux to make an account next to unusable.

Our pricing model allows us to provide a reliable base, top notch hardware (our Dell C6220 are our latest servers), generous resource limits and the support we renowned for.

Matt

Today, 06:27 AM Everyone falling on these EIG Brand because of "TOP TEN Web Hosting Companies of World" Fake Chart available everywhere on google search.
But they are affiliate promoters. Actually EIG is paying a lot of money to their affiliates to list their websites in Top 10 Chart. Do a search on all top 10 companies and you will find only negative reviews.

Better to go with a company who is offering realistic plans not such unlimited things (*don't want to start a cat fight again).
Its always better to do a search on provider before signing up for their hosting. Checking their TOS, Asking Technical questions through live chat/support ticket, checking if they have any refund policy is always a better idea.

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¦¦ Follow me @ Twitter - Askforhost | Facebook.com/Askforhostcom | Skype: ahtsham.jutt Last edited by Askforhost-AJ; Today at 06:33 AM. Today, 06:28 AM You cannot judge the quality by the no. of staff members. Someone might be able to provide good quality with less employees and vice-versa.

When you choose a hosting there are various things that you need to look into. If you are ok with the price and other factors and only support is an issue then you can open a ticket or go on chat and see how well they respond to you queries.

Today, 06:28 AM They're both owned by the same company -- Neither would be a good choice
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Today, 09:02 AM Re: I am stuck between 2 hosts Can you tell me which one to chose and have best suppo I just left HostGator because of their 12+ hour support response. Just switched to HostDime.
Today, 10:14 AM Ask, what may I do for others?Originally Posted by larishosting I just left HostGator because of their 12+ hour support response.Oh my. We're all challenged at times to reply, but I'd have to admit 12 hours is pushing it in an on-demand market. Please come back and let us know how HD performs for you!
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Today, 12:05 PM I've heard recently of Host Gator's support times increasing over the last few weeks. Think things were a bit better before the buy out but still a lot of negative reviews even around then. I would advise you to stick to recommendations around WHT forums since often they can be backed up by positive reviews.
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Recommend shared hosts with cloud backend?

Today, 02:27 PM Can you recommend reliable shared hosts that has a cloud backend (e.g., powered by Onapp or other self-healing system)? Note: Not looking for Cloudlinux but that's a plus if ever, priority is self-healing backend.


Today, 02:35 PM http://atomicvps.com/ offers what you need as far as Onapp etc., not sure how "self-healing" the environment is as a whole though.
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Complete Backup Solution For WHM Reseller Accounts Today, 03:23 PM Ask, what may I do for others?Hostway has FlexCloud sites, which I've heard a couple friends say is actually pretty good. There's also CloudWeb and Site5. And I believe VPS.net as well.

Following DW, though, if you search around you'll find that cloud shared has been more or less underwhelming up until recently. Often times, the regular shared variants have achieved historically better uptime and performance, free of SAN failures or virtualization bottlenecks; perfect example: MediaTemple's "Grid Server" (just search the feedback) or Site5's cloud shared, which if you look at their public uptime reports actually has worse uptime historically than their normal shared accounts (embarrassing, I would think). Now with Site5, as in VPS.net's case, I bet things have been improving considerably, or at least drawing even. But still, from what I've seen, cloud shared to me is unproven at best.

If find some agreement there, then I'd still take a bare metal shared account... not to write off the cloud options altogether, but I wouldn't put a mission critical site on one. Not until they show me a year's+ worth of superior uptime and performance across the board, especially to warrant paying what is typically half again the price.

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Today, 03:28 PM Originally Posted by mbr Can you recommend reliable shared hosts that has a cloud backend (e.g., powered by Onapp or other self-healing system)? Note: Not looking for Cloudlinux but that's a plus if ever, priority is self-healing backend.which location do you want?
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¦ Dedicated Servers | Cloud Servers [Chicago, Phoenix, Dallas - USA , Amsterdam] Today, 04:41 PM Originally Posted by Trip Hostway has FlexCloud sites, which I've heard a couple friends say is actually pretty good. There's also CloudWeb and Site5. And I believe VPS.net as well.

Following DW, though, if you search around you'll find that cloud shared has been more or less underwhelming up until recently. Often times, the regular shared variants have achieved historically better uptime and performance, free of SAN failures or virtualization bottlenecks; perfect example: MediaTemple's "Grid Server" (just search the feedback) or Site5's cloud shared, which if you look at their public uptime reports actually has worse uptime historically than their normal shared accounts (embarrassing, I would think). Now with Site5, as in VPS.net's case, I bet things have been improving considerably, or at least drawing even. But still, from what I've seen, cloud shared to me is unproven at best.

If find some agreement there, then I'd still take a bare metal shared account... not to write off the cloud options altogether, but I wouldn't put a mission critical site on one. Not until they show me a year's+ worth of superior uptime and performance across the board, especially to warrant paying what is typically half again the price.

I agree. I run a couple of Onapp VMs, it's not perfect however I like to think it's getting better. I really like the ability to scale fast but I don't like it when there are SAN issues or when fail-over isn't working as expected. Overall it's probably still quite equal to traditional hosting in reliability. The only thing I absolutely hate about traditional are the pro-longed downtimes when there are hardware problems, it's rare but when it happens, it's long and complaints add-up fast.

Right now, I have a small project which requires "adequate" high-availability but I'd rather "outsource" server management so I think shared cloud will fit.

Last edited by mbr; Today at 04:45 PM. Today, 04:44 PM Originally Posted by irfan-EyHost If possible Asia, but US West will do.
Today, 04:59 PM Ask, what may I do for others?Good points, m! I personally view the nature of how either product goes down as a wash, as downtime is downtime in my book, and it doesn't appear the traditional ways in which shared hosting can fail are any less "catastrophic" than the ways in which cloud fails... in fact, up until this point, I'd argue quite the opposite (SAN crashes taking down entire cloud architectures, domino-effect hypervisor failures, etc etc etc... it's like watching that video of those hydrogen-filled dirigibles hitting a spikey pole or getting a bullet or two pumped into them.... BOOM! Haha.

In all honesty, if you're looking for high availability in a shared environment, I'd rather opt for a straight up *cluster* (which I like to call "classic cloud") as opposed to all this new-fangled nonsense that is still, like we've acknowledged, very much unsolidified. Hosts like Cartika or FluidHosting, both of whom use H-Sphere, have had native clustering for years, and in the 9 years I've been with FH, I've had 99.96. Less than 1 m downtime per day ...for $10/month? Game over if you ask me.

So HA is definitely out there, and it's been out there in products long before all this "cloud" marketing jargon came about. Then again, I know you know that, but perhaps it just bears repeating.

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Today, 05:07 PM Ask, what may I do for others?Add: examining a bit, vps may actually have what you're looking for, m. They have a whole page just on their presence in Asia. Perhaps you could look into that?
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Today, 05:18 PM @Trip Right now, I haven't experienced domino effect, just SAN issues and self-healing problems which was resolved in a couple of hours (not faster than I expect). But, I can see the possibility of the whole thing going down. I am quite biased to cloud though as I think it's the ideal way of running servers, I believe someday it will be perfect.

By "classic cloud" you mean one server each for email, mysql, files right?

Today, 06:47 PM Ask, what may I do for others?Hi m,

I completely agree with you. I probably came off as way too one-sided against cloud, and I very much agree with your outlook. Just for critical stuff, I have to go on what I know works *right now*.

And to your assumption, yes, when I referenced *clustered*, I did so in the spirit of segregated resources for specific services, but also with high-availability, ie. failover, as well. So, no, not full-on "cloud" in the sense of complete hardware abstraction, but as close as the pre-cloud era ever got, yes.

Do I think cloud will eventually get there like you do? Absolutely. But as Tony so excellently referenced about Structure Europe, there's a lot of stuff out there that is just giving the concept a poor name. That said, I realize we must be patient, as the tech is still in its teething stages, especially all the way down-market at the shared level.

So yes, I do share the same outlook, even if my real-time view is a little more harsh.

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